Corporate Branding Digest, April 25, 2016


Crisis Communication After an Attack
(MIT Technology Review, 20.04.16)

Here’s an increasingly common scenario: You’re a business or IT leader, and you learn—quite possibly from sources outside your company—that cyberattackers have compromised your organization’s systems. You don’t know yet how serious a breach you’re facing, but it’s clearly time to activate your crisis-communication plan.


Crisis PR Lessons from Zika, Ebola Experts
(Ragan’s PR Daily, 29.03.16)

Words like “Zika” and “Ebola” have the power to alarm nearly any audience—and for a good reason. In comparison to these damaging viruses, crises of corporate scandals and executive shakeups seem tame. Yet we can still glean valuable takeaways from the biggest health scares since AIDS and Asian bird flu.


Employees Need HR Communication in Crisis, Speaker Says
(Bloomberg BNA, 24.03.16)

Crisis communications evokes images of embattled chief executive officers with microphones shoved in their faces, but “when we focus only on these external stakeholders, we overlook one of the most important audiences in a crisis—our employees,” branding consultant Marianne Griebler said in a March 24 webinar.


EFSA Issues Food Crisis Communication Guidance
(Food Quality News, 21.03.16)

The European Food Safety Authority (EFSA) has published recommendations to ensure ‘consistency and coherence’ when communicating with external parties during a crisis.


“The secret of crisis management is not good versus bad; it’s preventing the bad from getting worse.” —Andy Gilman


PR: The Evolution of “Spin”

Andreanna Moya Photography

[Originally posted on Forbes.com.]

PR sometimes gets a bad rap for being a spin cycle. I like to look at it a different way. Public relations, like all communications disciplines, has been marked by standards, strategies and tactics that roll along and change over time. Sometimes they even spin full circle, taking us on circuitous detours on the way to ending up back where we were.

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Inside: Havas PR

40cake

[Originally posted on the 186.]

Time to pop some bottles!

On March 1, Havas PR North America turned 40 years old, marking four decades of transformative solutions, charitable giving, and forward momentum. The global collective is commemorating this major milestone with a yearlong celebration, starting with a pledge to donate $400k in pro bono services to worthwhile organizations.

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Lifestyle/Consumer Branding Digest, February 17, 2016


The New Face of Public Relations: Tricks and Tools of Today’s Practitioner
(Marketing Land, 11.02.16)

The battle to earn consumers’ attention is on. But it’s not going to be won in a display ad or in the search box. It’s not going to be won on television or via in-store signage. It’s going to be won by brands that stop shouting at their consumers and start having conversations with them.


How to Become a ‘Craft’ Brand by Using Content
(Marketing Week, 11.02.15)

Big brands can tap into consumers’ obsession with ‘craft’ and ‘artisan’ goods by using content to change perceptions, even if their product is mass-produced, but they need a credible story.


3 Millennial Marketing Tips from Taylor Swift
(Entrepreneur, 19.01.15)

There’s no doubt that 2015 was the year of Taylor Swift. Building off the success of her 1989 album release, Taylor’s world tour generated over $4 million per show — a small piece of her current empire. And that success rolls on: As the highest-earning musician in the world, Swift makes more than $1 million per day in revenue.


Why Building an Audience Is so Hard (And Why I’m Still Trying)
(Search Engine Journal, 24.12.14)

It’s easy to feel like you can grow a loyal audience in no time using the latest growth hacks or Twitter and Facebook tricks. But the truth is, it’s not that simple. Growing an audience is hard. You have to have talent. You have to put in a lot of work. And there’s no 1–2–3 solution.


“Brands need to pay attention to their writing as a differentiator re personality, too. Good writing is often undervalued in content.” —Ann Handley


Consumer/Lifestyle Branding Digest, December 16, 2015


What Publishers Should Learn from Brands
(MediaPost, 12.11.15)

Earlier this week I attended IIeX Forums 2015, a two-day event that brings together consumer insights professionals, market research companies and technology firms. The first day focused on behavioral marketing; the second, techniques like neuroscience and biometrics, which can measure certain behaviors that happen before the consumer is even aware of it. Attention and emotion are two types of “nonconscious behaviors” that were discussed extensively.


Make It Easy for Customers to Make Your Brand a Habit
(Business2Community, 05.12.15)

For the average person, the rise of mobile has made things easier. Traffic warnings and subway updates reach you wherever you are. Taking a high-quality picture can be as easy as lifting your arm. And cashing a check no longer means searching out a physical bank branch–and if you DO want to find a bank, mobile makes that easier, too.


How Coca-Cola Overhauled Its Marketing in 2015
(Marketing Week, 14.12.15)

Back in March this year, Coca-Cola introduced a one brand strategy where its four product variants, Coca-Cola, Diet Coke, Coca-Cola Zero and Coca-Cola Life were placed under one Coca-Cola master brand instead of being marketed as separate products.


What One Direction and Trump Can Teach CMOs About the New Definition of Celebrity Branding
(Forbes, 10.12.15)

As brands seek to maintain relevance and momentum among Millennials and Gen Z, collaborating with celebrities presents opportunity and new complexity. It’s a move that requires careful consideration and the full involvement of chief marketers.


“Those who dismiss the value of PR nearly always seem to be the ones who need it most.” —David Alexander